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Can I buy Extra Licenses for the software?Yes you can, all you have to do is submit a support...Can I reply to a support ticket via email?
The simple answer is no you can not reply to a support ticket via the client area. Emails can...Dev Tracker / Bug Tracker
We have added a Bug Tracker into the client area. Once you are logged into the client area you...Do I get software updates with this software?
Do I get software updates? We give 1 year support and updates from date of purchase on all...How Many Computers can I use my software on?
Unless you specificially purchased a multi license deal from us (when we would of confirmed...How do i download my software?
If you purchased the software via the client-area then the software will appear in your...How do i get my license for the software?
If you need to get a license for the software then you can click here to retrieve / see all...How do i reset my software license?
How can i reset my license if i have new hardware or need to use it on a different...How do i submit a bug report?
To Submit a Bug Report You must be logged into the client area. Once you are logged into the...How long do I get free support and updates for?
How long does the software i purchased get free updates and support for?Software updates and...My Anti Virus Gives Me An Alert Why?
Why does some antivirus softwares give false positives when i run the software?Due to the...Norton 360 Giving False Positive - How do i fix it?
Configuring scans in Norton 360 Version 4.0 to exclude specific drives, folders or files Add...Terms & Conditions
Terms & Conditions Terms Of Service (TOS) The Parties 1. hosting--solutions / Y-net UK...What does the error No Captcha Data mean?
What does the error No Captcha Data mean?When you get the error "No Captcha Data" in our software...What if i want to cancel my monthly license / subscription?
Should you wish to cancel your monthly subscription then please follow the instructions below:-1)...What is the cost of support and update packages after the first year?
How much does it cost for an additional 1 year support and updates package for the software i...Where is my software?
If you purchased the software via the client-area then the software will appear in your...Will My Software Work On A Mac?
Most of our software will run on a PC and an apple mac.***** You must have .net V3.5 V4 and V4.6+...how do i fix license.lic is not found?
how do i fix license.lic is not found when trying to install the software?This is usually down to...i have not received my license / unlock code, what do i do?
Our licensing system is automated. As soon as payment is received our server sets up your license...How do i install the software?
Installation Instructions Place zip file where you want to extract it Extract with usual...