When do I have to pay and what happens if I fall into arrears?
You will receive an e-mail reminder ten days before the beginning of a your new month.
It is important that there is a cover period of five days before the beginning of a new monthly period.
If payment is not made at least 5 days before the beginning of the your new month then we will suspend access to your server/service on the first day of the your new monthly period.
As soon as your invoice is paid and your account is out of arrears our system will resume your server/service to full working state.
A late fee will be applied to your account 24 hours after your server/service has been suspended, if it has not been paid for by then service will not be resumed until all invoices are paid in full.
If payment has not been paid within 48 hours of your invoice being overdue, your data / service will be erased without further notice!