Articles

 Troubleshooting The Software

How To Troubleshoot The Software Not Loading. There are a few things that can stop the software...

 Can I buy extra licenses?

Can I buy Extra Licenses for the software?Yes you can, all you have to do is submit a support...

 Can I clone a wpmu site?

Can I clone a wpmu site?The simple answer is no.  At this time WP Master Clone will not allow you...

 Dev Tracker / Bug Tracker

We have added a Bug Tracker into the client area. Once you are logged into the client area you...

 Do I get software updates with this software?

Do I get software updates? We give 1 year support and updates from date of purchase on all...

 END USER LICENSE AGREEMENT (EULA)

END USER LICENSE AGREEMENT (EULA) FOR SOFTWAREIMPORTANT-READ CAREFULLY Be sure to carefully read...

 How Many Computers can I use my software on?

Unless you specificially purchased a multi license deal from us (when we would of confirmed...

 How To Exclude Files in MacAfee

How to exclude files in McAfee and how to find out where the files are to exclude. Here is a...

 How To Whitelist The Software In Microsoft Defender

Sometimes it is necessary to whitelist the software as Microsoft Defender can cause false...

 How do i connect to my windows vps from my home/office windows computer?

How do i connect to my windows vps from my home/office windows computer? Log into your home pc...

 How do i download WP Master Clone?

You can download WP Master Clone in Jvzoo.  Here is a video to show you how to.  First log into...

 How do i get my license for the software?

If you need to get a license for the software then you can click here to retrieve / see all...

 How do i install Wordpress on WHM / cPanel?

You can watch the following video to learn how to install cPanel addons in WHM.Watch the video...

 How do i install the software?

How To Download (From Jvzoo) And Install The Softwarehttps://m.youtube.com/watch?v=IQANwFS1Qp0

 How do i reset my software license?

How can i reset my license if i have new hardware or need to use it on a different...

 How do i submit a bug report?

To Submit a Bug Report You must be logged into the client area. Once you are logged into the...

 How long do I get free support and updates for?

How long does the software i purchased get free updates and support for?Software updates and...

 I can not register my software. help

I can not register my software. help   Once you download your software you must first unzip it...

 I can't unlock my sotware - what should i do?

I can't unlock my software, what shall i do?Have you got .net v4.7 or later installed?  If not...

 My Anti Virus Gives Me An Alert Why?

Why does some antivirus software give false positives when i run the software?Due to the...

 Norton 360 Giving False Positive - How do i fix it?

Configuring scans in Norton to exclude specific drives, folders or files Add exclusion to...

 What files do i need to whitelist?

You need to white list the following files:-YOUR LOCATION FOR The Software where you extracted it...

 What is the cost of support and update packages after the first year?

How much does it cost for an additional 1 year support and updates package for the software i...

 What is your refund policy?

Refund Policy and Proceedures.We do not offer refunds on any of our products / services / or...

 Where is my software?

If you purchased the software via the client-area then the software will appear in your...

 Why does Norton give me an Alert?

If you use Norton Antivirus then you may get a FALSE positive from the software, this is NOT any...

 Will My Software Work On A Mac?

Most of our software will run on a PC and an apple mac, there are a few ways to achieve this....

 how do i fix license.lic is not found?

how do i fix license.lic is not found when trying to install the software?This is usually down to...

 i have not received my license / unlock code, what do i do?

Our licensing system is automated. As soon as payment is received our server sets up your license...

 How Do I Whitelist The Software In Kaspersky

You can find an article on how to whitelist the software here...

 How do i install the software?

Installation Instructions Place zip file where you want to extract it Extract with usual...

 WP Master Clone Pro - Tutorial Video

You can view the WP Master Clone Pro Video Tutorial here...

 How do I Install cPanel Addons in WHM ?

You can watch the following video to learn how to install cPanel addons in WHM.Installing cPanel...