Troubleshooting The Software
How To Troubleshoot The Software Not Loading.
There are a few things that can stop the software...
Can I buy extra licenses?
Can I buy Extra Licenses for the software?Yes you can, all you have to do is submit a support...
Dev Tracker / Bug Tracker
We have added a Bug Tracker into the client area.
Once you are logged into the client area you...
Do I get software updates with this software?
Do I get software updates?
We give 1 year support and updates from date of purchase on all...
END USER LICENSE AGREEMENT (EULA)
END USER LICENSE AGREEMENT (EULA) FOR SOFTWAREIMPORTANT-READ CAREFULLY Be sure to carefully read...
How Do I Cancel My Subscription (purchased via Jvzoo)
How Do I Cancel My Monthly Subscription For Software I Purchased From Jvzoo?
You can easily...
How Do I Install .NET 3.5 (DOT NET 3.5) on Windows 11 (and windows 10)
How To Install .NET 3.5 on Windows 11 (or windows 10)
You can follow the instructions on this...
How Do I Install .net 3.5 on Windows Server 2016
You can follow the info on this site for more information on how to install .net 3.5 properly for...
How Many Computers can I use my software on?
Unless you specificially purchased a multi license deal from us (when we would of confirmed...
How To Book A Remote Software Install Session
How To Book A Remote Software Install Session
The first thing you need to do is download rust...
How To Connect To A Windows VPS From A Mac Using Remote Desktop For The Mac
How To Exclude Files in MacAfee
How to exclude files in McAfee and how to find out where the files are to exclude.
Here is a...
How To Prepare For A Remote Support Session
How To Book A Remote Software Install Session
The first thing you need to do is download rust...
How To Set A One Time Password For Rust Desk
How To Set A One Time Password in Rust Desk.
To achieve this we have made a video for you on...
How To Whitelist The Software In Microsoft Defender
Sometimes it is necessary to whitelist the software as Microsoft Defender can cause false...
How do I cancel my monthly license / subscription?
There are 2 ways you can cancel your subscroption, the first is inside your paypal account and...
How do i connect to my windows vps from my home/office windows computer?
How do i connect to my windows vps from my home/office windows computer?
Log into your home pc...
How do i download my software?
If you purchased the software via the client-area then the software will appear in your...
How do i get my license for the software?
If you need to get a license for the software then you can click here to retrieve / see all...
How do i install the software?
How To Download (From Jvzoo) And Install The Softwarehttps://m.youtube.com/watch?v=IQANwFS1Qp0
How do i reset my software license?
How can i reset my license if i have new hardware or need to use it on a different...
How do i submit a bug report?
To Submit a Bug Report You must be logged into the client area. Once you are logged into the...
How long do I get free support and updates for?
How long does the software i purchased get free updates and support for?Software updates and...
My Anti Virus Gives Me An Alert Why?
Why does some antivirus software give false positives when i run the software?Due to the...
Norton 360 Giving False Positive - How do i fix it?
Configuring scans in Norton to exclude specific drives, folders or files
Add exclusion to...
Terms & Conditions
Terms & Conditions
Terms Of Service (TOS)
The Parties 1. Y-net UK ("the Company") 2. ("the...
What does the error No Captcha Data mean?
What does the error No Captcha Data mean?When you get the error "No Captcha Data" in our software...
What files do i need to whitelist?
You need to white list the following files:-YOUR LOCATION FOR The Software where you extracted it...
What is the cost of support and update packages after the first year?
How much does it cost for an additional 1 year support and updates package for the software i...
Where is my software?
If you purchased the software via the client-area then the software will appear in your...
Will My Software Work On A Mac?
Most of our software will run on a PC and an apple mac, there are a few ways to achieve this....
how do i fix license.lic is not found?
how do i fix license.lic is not found when trying to install the software?This is usually down to...
i have not received my license / unlock code, what do i do?
Our licensing system is automated. As soon as payment is received our server sets up your license...
How Do I Whitelist The Software In Kaspersky
You can find an article on how to whitelist the software here...
How do i install the software?
Installation Instructions
Place zip file where you want to extract it
Extract with usual...
How Do I Download The Software From Jvzoo?
You can watch this video if you want to download the files from Jvzoo.Click Here To Watch The...
How Do I Install .net 3.5 on Windows 10?
You can check out this article to show you exactly how to install .NET 3.5 on Windows 10 How To...
