Sometimes it is necessary to whitelist the software as Microsoft Defender can cause false positives, especially when it can not get into our protection.
If this is the case you can use the following video to show you the exact steps to take to solve this problem.
You can find the video here on how to whitelist the software in Microsoft Defender
If you feel overwhelmed by this or you are struggling then please put in a ticket and we will do it for you via a team viewer remote session.