Knowledgebase

How Do I Cancel My Server? You must give 30 days notice to cancel your server.To do this please...

IF for some reason you have a problem with any of our software the best way for us to see exactly...

There are 2 ways you can cancel your subscroption, the first is inside your paypal account and...

How Do I Cancel My Account?If you purchased via the client-area then you can do the following...

If you need to get a license for the software then you can click here to retrieve / see all...

First you will  need to Login to your account in the clientarea and select My Products & Services...

How long does setup & order take?   Dc++ Hubs: dc++ hub hosting packages are usually seup...

Why does some antivirus software give false positives when i run the software?Due to the...

Configuring scans in Norton to exclude specific drives, folders or files Add exclusion to...

Please do not submit more than one support ticket per query/problem.   Our system uses an...

Terms & Conditions Terms Of Service (TOS) The Parties 1. Y-net UK ("the Company") 2. ("the...

What are the Opening Hours of Customer Service Our Customer Service team is here to answer your...

What do I do if i can not (can't) connect to my server? Its always best to check if there...

Complaints Procedure At Hosting--Solutions / VPS-Hosting we do everything we can to make sure...

You can watch this video if you want to download the files from Jvzoo.Click Here To Watch The...