Articles
Can I buy Extra Licenses for the software?Yes you can, all you have to do is submit a support...
Can you setup my nameserves for me?We can setup your nameservers in your domain registrar for a small fee.Please visit the url below...
Dev Tracker / Bug TrackerWe have added a Bug Tracker into the client area. Once you are logged into the client area you...
END USER LICENSE AGREEMENT (EULA)END USER LICENSE AGREEMENT (EULA) FOR SOFTWAREIMPORTANT-READ CAREFULLY Be sure to carefully read...
How To Whitelist The Software In Microsoft DefenderSometimes it is necessary to whitelist the software as Microsoft Defender can cause false...
How do i connect to my windows vps from my home/office windows computer?How do i connect to my windows vps from my home/office windows computer? Log into your home pc...
How do i get my license for the software?If you need to get a license for the software then you can click here to retrieve / see all...
How do i submit a bug report?To Submit a Bug Report You must be logged into the client area. Once you are logged into the...
How long do I get free support and updates for?How long does the software i purchased get free updates and support for?Software updates and...
I can not register my software. helpI can not register my software. help Once you download your software you must first unzip it...
My Anti Virus Gives Me An Alert Why?Why does some antivirus software give false positives when i run the software?Due to the...
Norton 360 Giving False Positive - How do i fix it?Configuring scans in Norton to exclude specific drives, folders or files Add exclusion to...
What is the cost of support and update packages after the first year?How much does it cost for an additional 1 year support and updates package for the software i...
What is your refund policy?Refund Policy and Proceedures.We do not offer refunds on any of our products / services / or...
Why does Norton give me an Alert?If you use Norton Antivirus then you may get a FALSE positive from the software, this is NOT any...
Will My Software Work On A Mac?Most of our software will run on a PC and an apple mac, there are a few ways to achieve this....
how do i fix license.lic is not found?how do i fix license.lic is not found when trying to install the software?This is usually down to...
i have not received my license / unlock code, what do i do?Our licensing system is automated. As soon as payment is received our server sets up your license...
How do i install the software?Installation Instructions Place zip file where you want to extract it Extract with usual...
