Your Billing period will be fixed as the date you placed your order. Your billing period will start from this date each month.
You will receive an e-mail reminder ten days before this date each month. It is important that there is a payment cover period of at least five days before the beginning of your new month.
If payment is not made at least 5 days before the 1st day of your new billing period then we will suspend access to your VPS server on the at the end of the first day of your new billing period.
As soon as your invoice is paid and your account is out of arrears our system will resume your VPS server to full working state.
Contract Customers
A late fee will be applied to your account 3 days after your server has been suspended (for dedicated server customers) if your arrears/invoice was not paid before then, your VPS server will not be resumed until all invoices are paid in full. All data will be deleted 5 days after your due invoice date should your arrears not be paid in full.
VPS Customers - If payment is not made by the end of the day after your due invoice date then your data will be erased and all drives wiped clean without further notice!
